UPDATE: Following the latest Government guidance we have restricted access to our office to a very limited number of staff only. Our remaining desk team continue to operate from home, while our field team have returned to undertaking appointments via video link, as they did earlier in the pandemic. However we will continue to carry out on-site visits by exception for emergencies and major losses where necessary. As we have done throughout the pandemic, we remain well equipped and in a strong position to provide our full range of services to our Clients and Policyholders so please speak to a member of our team if you require further details or advice..

Call us today: 02380 622 622

Property Division

Our overriding aim is to keep the lifecycle of the claim short and the ensure fairness of settlement for all parties.

Property Division

GHG offer field specialists and also claims administration services, specialising in High Net Worth, Subsidence, SME Commercial and Complex claims.

The GHG Property Division offers the best service available in our market, confirmed by regular external auditing and policyholder feedback. Our experienced and qualified loss adjusters are strategically located across the UK and provide a rapid response for all types of property losses. Technical and administrative support and control over quality is provided by our ‘CATS’ team based in Eastleigh near Southampton.

The ‘CATS’ (Claim and Technical Support) team includes desk-based claims handlers, administrative support and a management team to assist the field team, policyholders, brokers and insurers.

Our desk and field team will ensure prompt investigation of cause, offer initial advice on mitigation and claims preparation and in due course will settle the claim in accordance with the contract of insurance. Our overriding aim is to keep the lifecycle of the claim short and the ensure fairness of settlement. Our desk and field adjusters will vigorously pursue any recovery aspects from day one alongside the settlement of the claim and this produces good results for insurers and policyholders.

We have recently launched our new, sensible, approach to escape of water claims. Let Ghigh explain how the product works in the short video below.

The property team is headed by Technical Managers Sharon Williams and Matthew Turner backed by our team of desk and field adjusters and the rest of the ‘CATS’ team.

To learn more about the GHG claims experience, please contact matthew.turner@ghgsolutions.co.uk

Get in touch with GHG today

GHG Solutions Limited can be contacted as follows, we look forward to hearing from you.

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Tel: +44 (0) 2380 622 622
Office hours are Monday to Friday 9.00am to 5.30pm,

Please note that calls to and from this organisation may be recorded for security and training purposes.

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When contacting us about an existing claim please use response@ghgsolutions.co.uk and quote our reference number in the heading.

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GHG Solutions Limited,
Barclays House,
20 - 24 Upper Market Street,
SO50 9FD